This Privacy Policy explains how RunwayMotion collects, uses, and protects information when you use runwaymotion.com and related services.
Effective date: 2026-03-31
RunwayMotion ("we", "us") operates the website at runwaymotion.com. Our support contact is [email protected].
RunwayMotion is operated by an individual developer (no registered company entity).
We may collect account information such as your email address, authentication details, billing and credit records, support communications, uploaded images, generated videos, and basic usage analytics needed to operate the service.
We use information to provide the service, authenticate users, process payments and credits, generate videos, prevent abuse, provide customer support, improve product quality, and comply with legal obligations.
Content you upload or generate may be stored and processed by infrastructure and model providers used to operate RunwayMotion. We use this content only to provide and maintain the service, enforce policy, and investigate failures or abuse.
Payments may be processed by third-party providers such as Creem. We do not store full payment card details directly. We may retain transaction metadata, invoice details, and credit purchase history for billing, support, and compliance.
We may share information with service providers that help us run authentication, hosting, storage, analytics, model inference, support, and payments. We may also disclose information when required by law or to protect the platform, users, or the public.
We retain information for as long as reasonably necessary to provide the service, maintain billing and support records, investigate fraud or abuse, and comply with legal requirements.
We use reasonable technical and organizational measures to protect your data. However, no system can guarantee absolute security.
You may contact us to request account assistance, billing support, or other privacy-related requests. Some information may need to be retained for fraud prevention, financial records, or legal compliance.
For privacy questions, contact [email protected].